Privacy Policy

1. Introduction

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services across various categories, including Home & Living, Craft Supplies & Tools, Art & Collectibles, Paper & Party Supplies, Weddings, Accessories, and more. We are committed to safeguarding your privacy and ensuring the security of your personal data.

2. Information We Collect

2.1 Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information, including but not limited to:

Full name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party payment providers)

2.2 Non-Personal Information

We may also collect non-personal information to improve our website and services, such as:

IP address
Browser type and device information
Cookies and tracking technologies
Shopping preferences and interactions with our website

3. How We Use Your Information

We use the collected information for the following purposes:

Order Processing – To process transactions, fulfill orders, and provide shipping updates.
Customer Support – To respond to inquiries, requests, or complaints.
Marketing & Promotions – To send promotional emails, newsletters, and special offers (only if you opt-in).
Personalized Experience – To tailor recommendations and improve your shopping experience.
Website Analytics – To analyze website traffic, user behavior, and enhance our platform.
Security & Fraud Prevention – To protect against fraudulent transactions and ensure account security.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies – Necessary for website functionality, such as shopping cart and account login.
Performance Cookies – Help us analyze how visitors use our website.
Marketing Cookies – Used for personalized ads and promotions.

You can manage your cookie preferences through your browser settings.

5. Data Sharing & Third Parties

5.1 Third-Party Services

We may share your information with trusted third-party providers who assist in:

Payment processing (e.g., PayPal, Stripe)
Shipping and delivery services
Email marketing and advertising platforms
Website analytics tools (e.g., Google Analytics)

These third parties are required to protect your information and use it only for the agreed-upon services.

5.2 Legal Compliance

We may disclose personal information if required by law, such as responding to legal requests, preventing fraud, or protecting our rights and customers.

6. Data Security

We implement strict security measures to protect your personal information, including:

Encrypted payment processing
Secure servers and firewalls
Restricted access to sensitive data

While we take all reasonable steps to secure your data, no online transaction is 100% secure. Please take precautions by using strong passwords and keeping your account details confidential.

7. Your Rights & Choices

7.1 Access & Updates

You can review and update your personal information by logging into your account or contacting our support team.

7.2 Opt-Out of Marketing

If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in our emails or by adjusting your account settings.

7.3 Data Deletion

You may request the deletion of your personal information by contacting us, subject to legal and transactional obligations.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If a child has provided personal information, a parent or guardian may contact us to request its removal.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and significant updates may be communicated via email.

10. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact our customer support team.