Shipping & Returns

Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Custom or made-to-order items may require additional processing time, which will be specified on the product page.
Once an order is processed, a confirmation email with tracking details will be sent.

We offer multiple shipping options to accommodate different needs:

Delivery times vary based on the destination, shipping method, and carrier delays beyond our control.

We ship to most international destinations. Shipping rates and delivery times vary based on location.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
International shipments may experience delays due to customs clearance.

Shipping fees are calculated at checkout based on the order weight, size, and destination.
Free shipping may be available on orders exceeding a specified amount, depending on promotions and location.

If a package is significantly delayed, please check the tracking information provided.
If the tracking status has not been updated for more than 10 business days, contact our customer service team for assistance.
We are not responsible for shipping delays caused by weather conditions, carrier issues, or customs processing.

If an item arrives damaged or is incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
We will provide a replacement or refund depending on the situation.

Items must be returned within 30 days of delivery for a refund or exchange.
Products must be unused, in original packaging, and in resalable condition.
Certain items are non-refundable, including:
- Custom or personalized products
- Digital downloads
- Perishable goods (e.g., food items)
- Gift cards

Request a Return: Contact customer service with your order details and reason for the return.
Receive Return Authorization: Approved returns will receive instructions on how to send the item back.
Ship the Item: Customers are responsible for return shipping costs unless the return is due to an error on our part.
Refund Processing: Once the return is received and inspected, refunds are issued within 5-7 business days to the original payment method.

If an item needs to be exchanged for a different size, color, or variation, please follow the return process and place a new order for the desired item.

Shipping costs are non-refundable, except in cases where the return is due to our error (damaged, defective, or incorrect items).
If a returned item is received in unsellable condition, a partial refund may be issued at our discretion.

For any questions regarding shipping or returns, please reach out to our customer support team for further assistance.